Booking flights with Avianca Airlines LifeMiles can be confusing, especially when dealing with award availability, partner airlines, and mileage pricing. With Pointrs, you don’t have to figure it out on your own. We assist you step by step throughout the entire booking process—from checking LifeMiles availability to completing your flight redemption—ensuring your miles are used efficiently and your booking is done correctly. Below are the steps Pointrs will guide you through to successfully book your LifeMiles flight.
Step-by-Step Guide
Step 1 of 12: Create a LifeMiles Account (If You Don’t Have One)
If you don’t have an Avianca Airlines LifeMiles account, sign up for free on their website.
You’ll need an account to search and book award flights.
Step 2 of 12: Go to the Avianca Airlines Website
Visit the official Avianca Airlines website where LifeMiles bookings are made.
Step 3 of 12: Log In to Your LifeMiles Account
Log in using your LifeMiles email address and password.
Step 4 of 12: Search for Award Flights
On the booking page:
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Select “Flight” → “Smart Search”
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You may also choose a specific airline or alliance from the drop-down menu
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Enter your departure city, destination, travel dates, and cabin class
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Click the search arrow to view available flights
Step 5 of 12: Try Alternative Dates or Routes If Needed
If no flights are available:
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Adjust your travel dates
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Try nearby airports
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Change the airline or route
Repeat the search until results appear.
Step 6 of 12: Select Your Preferred Flight
Choose the flight that best fits your schedule, mileage cost, and cabin preference.
Step 7 of 12: Complete the Booking
Enter:
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Passenger details (must match the passport)
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Payment details for taxes and fees
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Any optional extras
Review all details carefully before confirming.
Step 8 of 12: Flight Successfully Booked
Once confirmed, your award flight will be booked.
You’ll receive a confirmation email and e-ticket.
Step 9 of 12: Award Flights Can Be Booked for Anyone
LifeMiles award bookings can be made for yourself or other travellers, not just the account holder.
Step 10 of 12: All Award Bookings Are Made Online
All LifeMiles award flights can be booked online, without contacting customer support.
Step 11 of 12: Award Flights Open 360 Days in Advance
Award flight availability usually opens up to 360 days before departure, so booking early is recommended.
Step 12 of 12: Contact Customer Service If No Flights Appear
If no flights are available online but another loyalty programme shows seats on the same dates, contact Avianca LifeMiles customer service.
Online availability may sometimes be temporarily restricted or delayed.
💡 Good to Know: Avianca Airlines LifeMiles Booking Tips
You can use your Avianca Airlines LifeMiles to book flights for yourself or for others — there’s no requirement for the passenger to be the account holder.
Award flights on Avianca Airlines and Star Alliance partner airlines (such as United Airlines, ANA, Singapore Airlines, Lufthansa, and Turkish Airlines) can be booked online through the LifeMiles website.
LifeMiles generally opens award bookings up to 360 days in advance, so booking early gives you a better chance of securing premium cabin seats — especially on long-haul routes across Asia, Europe, and the Americas.
If you see award availability on a Star Alliance partner’s website but not on LifeMiles, don’t worry. Availability may take time to sync, or may be temporarily restricted. In these cases, it’s worth contacting Avianca LifeMiles customer service to check for additional booking options.
✨ Pro Tip: Get More Value from Your LifeMiles
✈️ Best value: Long-haul Business Class flights on Star Alliance partners like ANA, Lufthansa, and Turkish Airlines.
📅 Book early for Business and First Class, as premium award seats are limited.
💰 Low or no fuel surcharges, helping keep out-of-pocket costs down.
🌍 One-way awards available, allowing flexible itineraries and mixed airlines.
🌏 Make Your LifeMiles Work Harder
With careful planning and smart route choices, Avianca LifeMiles can unlock excellent value on Star Alliance flights — from regional hops to premium long-haul journeys. By booking early and choosing the right partners, you can stretch your miles further and enjoy a smoother award booking experience.
