Looking to make the most out of your Velocity Frequent Flyer points? Whether you're planning a weekend escape, a family holiday, or a business trip, Virgin Australia's Velocity program makes it easy to fly without paying full price. In this guide, we’ll walk you through how to book a flight using Velocity Points, so you can start travelling smarter—and cheaper.
Let’s get started.
Don’t Have a Velocity Account Yet? Let’s Get You Set Up
Step 1 — Join Virgin Australia Velocity Frequent Flyer
Before you can use your points to book a flight, you’ll need a Velocity Frequent Flyer account with Virgin Australia. Don’t stress—it’s quick, easy, and totally free.
Here’s what to do:
- Head to the Velocity Frequent Flyer sign-up page
- Fill in your basic details (name, email, etc.)
- Choose a password and confirm your account
- That’s it! You’ll get your Velocity membership number right away.
Step 2 — Go to the Virgin Australia Website
Open the Virgin Australia website on your computer or mobile device.
👉 Visit VirginAustralia.com
Step 3 — Log In
Log in to your Velocity Frequent Flyer account using your membership number or email address and password.
👉 Log in here
Step 4 — Search for Your Flights
Enter your flight details (departure, destination, dates, passengers) and click "Let's Fly".
Step 5 — Check Reward Seat Availability
Click any flight showing "Reward Seats available" to see which classes you can book with points.
Step 6 — Select Your Reward Seat
Pick your seat type: Economy Reward, Premium Economy Reward, Business Reward, or First Reward.
Non-reward seats can be booked with points too, but they cost more.
Step 7 — Adjust Your Search if Needed
If no suitable flight appears, click "Edit search" or try alternate dates to find availability.
Step 8 — Review Your Flight Selection
Check your chosen flights and click "Continue".
Step 9 — Enter Passenger Details
Fill in passenger information and click "Continue".
Step 10 — Select Your Seats
Pick your seats or skip and choose later, then click "Continue".
Step 11 — Apply Your Velocity Points
Use the "Pay with Velocity Points" slider to choose how many points to use. Pay any remaining balance with cash and click "Apply".
Step 12 — Review and Complete Your Booking
Check your booking, enter payment details for any cash portion, read and accept the terms, then click "Complete Payment".
Step 13 — Booking Confirmation
Your flights are now booked!
Step 14 — Reward Booking Eligibility
Reward bookings can be made for yourself or anyone else.
Step 15 — Airline Restrictions for Reward Bookings
Most reward bookings can be done online. Some airlines, like South African Airways and Virgin Atlantic, require calling Virgin Australia Customer Service.
Step 16 — Reward Booking Availability
Reward bookings open 330 days in advance.
Step 17 — Contact Customer Service if Needed
If you don’t see availability online but it shows in another program, contact Virgin Australia Customer Service. Sometimes online availability is temporarily restricted.
💡 Good to Know: Virgin Australia Velocity Booking Tips
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You can redeem Velocity Points for yourself or for anyone else—it’s not limited to just your own travel.
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Many Virgin Australia flights can be booked online, but for certain partner airlines (like Hawaiian Airlines or some specific routes on Singapore Airlines, Etihad, or ANA), you may need to call the Velocity Membership Contact Centre.
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Reward seats are released up to 330 days in advance, so book as early as possible if you’re after popular routes or premium cabins.
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Can’t find availability online? Sometimes seats are released in batches or delayed. If you see availability through other frequent flyer programs, it’s worth checking directly with Virgin Australia.
✨ Pro Tip: Maximise the Value of Your Velocity Points
Velocity Points stretch further when redeemed for:
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Premium cabins like Business Class on long-haul flights
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Partner airline routes (especially Singapore Airlines and Etihad)
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Off-peak travel periods
Your Velocity Points, Maximised!
Booking with Velocity Points is straightforward once you know where to look, giving you access to Virgin Australia flights and a wide network of global partners. With smart redemptions, you can fly further, in more comfort, and save cash along the way.
👉 Want more Velocity hacks? Explore our Virgin Australia step-by-step guides on Pointrs and make every point work harder for you.
