Every Australian with a credit card, a Woolworths loyalty card or a frequent flyer account has asked this question at some point:
Am I in the right program?
With over 26 million Australians signed up to at least one frequent flyer program, there's a lot of points being earned. And a lot of points being wasted — sitting in the wrong program, earning at the wrong rate, or waiting for a redemption that never quite makes sense.
So let's settle it once and for all.
Qantas Frequent Flyer, Velocity Frequent Flyer or Singapore Airlines KrisFlyer — which program is actually best for Australians in 2026?

The honest answer: it depends on how you fly and how you spend. But by the end of this guide, you'll know exactly which one (or combination) wins for your situation.
Let's Dive Into
- 1. The Quick Verdict
- 2. Qantas Frequent Flyer: Australia's Biggest Program
- 3. Velocity Frequent Flyer: The Underdog with an Ace Up Its Sleeve
- 4. Singapore Airlines KrisFlyer: The Dark Horse
- 5. Head-to-Head Comparison
- 6. Which Program Is Best For You?
- 7. Can You Use More Than One Program?
- 8. Frequently Asked Questions
- 9. How Pointrs Can Help You
The Quick Verdict
Before we go deep, here's the summary for those who want the short version:
|
Traveller Type |
Best Program |
|
Mostly domestic flights (Australia) |
Velocity |
|
Long-haul international, uses Qantas |
Qantas Frequent Flyer |
|
Wants Business/First Class on Singapore Airlines |
KrisFlyer |
|
Families who pool points |
Velocity |
|
Avoids surcharges at all costs |
KrisFlyer |
|
Shops at Woolworths regularly |
Qantas Frequent Flyer |
|
Shops at Coles regularly |
Velocity |
|
Wants the most flexible earn options |
Qantas Frequent Flyer |
Now let's get into why.
Qantas Frequent Flyer: Australia's Biggest Program
Qantas Frequent Flyer is the largest loyalty program in Australia, with over 15 million members. If you've ever had a credit card with a points component, there's a good chance some of those points were quietly accumulating here.
Earning Qantas Points
Qantas has the broadest earn network of any program in Australia. You can earn points on:
-
Flights on Qantas, Jetstar, and 30+ partner airlines
-
Credit cards — the program has the widest range of earn-direct cards, including the Amex Qantas Ultimate, ANZ Frequent Flyer Black, NAB Qantas Rewards Signature, and the Qantas Money Mastercard
-
Supermarket shopping via Woolworths Everyday Rewards (link your accounts and earn 1 Qantas Point per $2 spent at Woolworths and BWS)
-
Bills and utilities through partners like AGL Energy, some insurance providers, and Sniip (pay bills with your Qantas-earning card)
-
Dining via Qantas Dining, with bonus points at hundreds of partner restaurants across Australia
-
Online shopping through the Qantas Shopping portal, with earn rates from retailers like eBay, The Iconic, Booking.com, Kogan and hundreds more
This breadth of earning is Qantas Frequent Flyer's biggest strength. It's genuinely possible to earn tens of thousands of points per year without boarding a single flight.
Redeeming Qantas Points
Qantas operates on Classic Flight Rewards — a fixed points chart for flights. That means predictable pricing, which is good. The downside: carrier surcharges on Qantas-operated flights can add $400–$900+ in cash on top of your points for long-haul Business Class bookings.
The sweet spots: Business Class to Europe, the US and Japan via the Oneworld Classic Flight Reward (280,000 points return) or via American Airlines–operated segments (very low surcharges). Economy redemptions on short routes tend to offer lower cents-per-point value.
Key Details
-
Points expiry: 18 months of inactivity (keep your account active with any earn or redeem transaction)
-
Alliance: Oneworld (American Airlines, British Airways, Cathay Pacific, Japan Airlines, Finnair, Iberia and more)
-
Status tiers: Bronze, Silver, Gold, Platinum, Platinum One
-
Family pooling: No (this is a notable weakness)
-
Best for: Heavy everyday spenders, Woolworths shoppers, Qantas flyers, anyone targeting Business Class on Oneworld carriers
Velocity Frequent Flyer: The Underdog with an Ace Up Its Sleeve
Velocity is Virgin Australia's loyalty program — and it's been significantly underestimated for years. With around 10 million members, it's smaller than Qantas, but in several specific situations, it absolutely beats the competition.
Earning Velocity Points
Velocity's earn network isn't quite as wide as Qantas, but it covers the essentials:
-
Flights on Virgin Australia and partner airlines
-
Credit cards — including the Amex Velocity Platinum (one of Australia's best points-earning cards), Virgin Money credit cards, and transfers from ANZ Rewards, NAB Rewards and others
-
Coles Flybuys — link your Flybuys account and convert Flybuys credits to Velocity Points (500 Flybuys credits = 870 Velocity Points)
-
BP fuel stations — earn Velocity Points on fuel and in-store purchases
-
Dining via Velocity Dining, similar structure to Qantas Dining
-
Woolworths (via ANZ transfer) — not direct, but transferable from card programs linked to Woolworths spend
The Coles/Flybuys → Velocity link is a genuine differentiator. If your household shops at Coles, Velocity is capturing earn that would otherwise be untapped.
Redeeming Velocity Points
Here's where Velocity's secret weapon appears.
Velocity Points can be redeemed for Singapore Airlines Business and First Class flights via the Velocity Rewards award chart. And Singapore Airlines is one of the best — arguably the best — premium cabin products in the sky. More importantly, Singapore Airlines does not charge carrier surcharges on Velocity redemptions. None.
A return Business Class flight from Australia to Europe via Singapore on Singapore Airlines costs approximately 161,000–172,000 Velocity Points in total, plus minimal taxes of around $100–$200 all up. Compare that to a similar Qantas redemption at 318,000 points plus $600–$900 in surcharges. The Velocity/SQ combination wins on almost every measure.
Velocity also allows redemptions on:
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Etihad Airways (access to Abu Dhabi and connections through Europe and the Middle East)
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Virgin Atlantic (transatlantic flights, Upper Class product)
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HawaiianMiles-linked routes (US connections)
Key Details
-
Points expiry: 24 months of inactivity (more forgiving than Qantas)
-
Alliance: No formal alliance, but strong individual partnerships — Singapore Airlines, Etihad, Virgin Atlantic
-
Status tiers: Red, Silver, Gold, Platinum
-
Family pooling: Yes — up to 8 family members can pool Velocity Points. This is a significant advantage for families, effectively multiplying everyone's earning power into one shared balance
-
Best for: Families, Singapore Airlines fans, Coles/BP shoppers, travellers who want to avoid surcharges, anyone targeting SQ Business or First Class
Singapore Airlines KrisFlyer: The Dark Horse
KrisFlyer doesn't have the same brand recognition in Australia as Qantas or Velocity. But for a specific type of Australian traveller, it's the single best program to be in.
Earning KrisFlyer Miles in Australia
You can't earn KrisFlyer miles directly from everyday Australian spend the way you can with Qantas or Velocity. There are no co-branded KrisFlyer credit cards issued in Australia. Instead, KrisFlyer miles are earned primarily through points transfers from bank reward programs:
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American Express Membership Rewards → KrisFlyer (1,000 Amex MR = 750 KrisFlyer miles)
-
ANZ Rewards → KrisFlyer
-
CommBank Awards → KrisFlyer
-
Westpac Altitude Rewards → KrisFlyer
-
Citi Rewards → KrisFlyer
This means earning KrisFlyer miles requires a deliberate strategy — accumulate points in a flexible bank reward program first, then transfer to KrisFlyer when you're ready to book. It's an extra step, but the redemption value often makes it worth it.
You also earn KrisFlyer miles directly on Singapore Airlines and Scoot flights.
Redeeming KrisFlyer Miles
KrisFlyer redemptions on Singapore Airlines flights are exceptional value — particularly in Business Class (Singapore Suites and Business Class are genuinely among the finest cabin products in the world) and First Class. More importantly: no carrier surcharges. KrisFlyer redemptions on SQ flights carry only government taxes, often just $50–$150 return.
KrisFlyer also covers Star Alliance redemptions — giving access to Lufthansa, ANA (All Nippon Airways), Air Canada, Swiss, Turkish Airlines, Air China, Thai Airways and 30+ others. ANA Business Class redeemed via KrisFlyer is widely considered one of the best-value premium cabin redemptions in the world.
Key Details
-
Points expiry: 36 months of inactivity (the most forgiving of all three — three years to keep your account alive)
-
Alliance: Star Alliance (Lufthansa, ANA, United, Air Canada, Swiss, Turkish Airlines and more)
-
Status tiers: KrisFlyer Elite Silver, KrisFlyer Elite Gold
-
Family pooling: No
-
Best for: Singapore Airlines loyalists, Star Alliance travellers, anyone targeting ANA or Lufthansa Business/First Class, travellers who want zero surcharges
Head-to-Head Comparison
|
Qantas FF |
Velocity FF |
KrisFlyer |
|
|
Members in Australia |
~15 million |
~10 million |
Smaller but growing |
|
Earn from credit cards |
Very wide |
Good |
Transfer-only |
|
Earn from supermarkets |
Woolworths (direct) |
Coles (via Flybuys) |
No direct earn |
|
Earn from everyday spend |
Best |
Good |
Via bank transfers |
|
Alliance |
Oneworld |
Partner network |
Star Alliance |
|
Carrier surcharges |
High on QF flights |
Low (SQ = none) |
None on SQ flights |
|
Points expiry |
18 months |
24 months |
36 months |
|
Family pooling |
No |
Yes (up to 8) |
No |
|
Best premium redemption |
Oneworld Round-the-World |
Singapore Airlines |
Singapore Airlines / ANA |
|
Complexity |
Medium |
Medium |
Higher (transfer strategy) |
Which Program Is Best For You?
If you mostly fly domestically within Australia
→ Velocity
Virgin Australia has an excellent domestic network, competitive award prices for domestic reward seats, and Velocity Status gives you lounge access and upgrades on Virgin. For the regular Sydney–Melbourne or Brisbane–Perth traveller, Velocity points are easy to earn and easy to use.
If you're targeting long-haul Business Class on Singapore Airlines
→ Velocity or KrisFlyer
Both programs give you access to Singapore Airlines. Velocity has better everyday earn options in Australia; KrisFlyer has a slightly better redemption rate on SQ flights in some cases. The right choice depends on how you earn — if you're a heavy credit card spender using Amex or bank transfer programs, KrisFlyer can be the better redemption vehicle.
If you're a Qantas loyalist flying internationally
→ Qantas Frequent Flyer
If most of your international flying is on Qantas, the status credits, lounge access and earn rates make Qantas Frequent Flyer the natural choice. The Oneworld Classic Flight Reward remains one of the most powerful redemptions available to Australian travellers.
If you have a family
→ Velocity
Family Pooling is a genuine game-changer. Instead of four people each with 40,000 points going nowhere, you pool to 160,000 and suddenly a Business Class reward seat is in reach. No other major Australian program offers this.
If you shop at Woolworths every week
→ Qantas Frequent Flyer
The Everyday Rewards → Qantas Points link means you're earning points on every grocery run, fuel purchase and Everyday Rewards-linked transaction. A household spending $200/week at Woolworths earns around 5,200 Qantas Points per year from groceries alone — before a single flight.
If you shop at Coles every week
→ Velocity
The Flybuys → Velocity Points link is the Coles equivalent. Every dollar spent at Coles, Kmart, Target, Liquorland and other Flybuys partners converts to Velocity Points.
If avoiding surcharges is your top priority
→ KrisFlyer or Velocity (SQ redemptions)
Both give you access to Singapore Airlines' zero-surcharge redemptions. If paying $50 in fees on a Business Class reward flight instead of $800 matters to you — and it should — this is your answer.
Can You Use More Than One Program?
Yes. And honestly, many experienced Australian points players do exactly this.
A common strategy looks like this:
-
Earn Qantas Points through Everyday Rewards, Qantas Dining and a Qantas-earning credit card for everyday spending
-
Earn Velocity Points through Flybuys and a Velocity-earning Amex for specific spend categories
-
Transfer bank reward points (Amex MR, ANZ Rewards) to KrisFlyer when targeting a specific Singapore Airlines redemption
There's no rule that says you have to pick one. The key is knowing which program to book the redemption through for each trip — and making sure you're not spreading yourself too thin across multiple programs with insufficient balances in any of them.
The simplest version: pick one program as your primary, build that balance deliberately, and treat the others as secondary for specific redemption goals.
Frequently Asked Questions
Which is better — Qantas or Velocity? It depends on your lifestyle. Qantas wins for everyday earn variety and Woolworths shoppers. Velocity wins for families, Coles shoppers, and anyone targeting Singapore Airlines Business Class. Neither is universally better.
Can I transfer Qantas Points to Velocity or KrisFlyer? No. Qantas Points, Velocity Points and KrisFlyer Miles are entirely separate currencies and cannot be transferred between programs directly. You can, however, transfer from flexible bank rewards programs (like Amex Membership Rewards or ANZ Rewards) to your choice of program.
Do Qantas Points expire? Yes — Qantas Points expire after 18 months of inactivity. Any earn or redemption transaction resets the clock. Velocity Points expire after 24 months of inactivity. KrisFlyer Miles expire after 36 months of inactivity.
Can I transfer Flybuys to Velocity? Yes. Every 500 Flybuys credits converts to 870 Velocity Points. You can transfer any amount above 500 Flybuys credits via your linked accounts.
Is KrisFlyer worth it for Australians? For travellers who specifically want to fly Singapore Airlines Business or First Class, or Star Alliance carriers like ANA and Lufthansa, KrisFlyer offers excellent redemption value — especially with no carrier surcharges. The earn strategy requires more planning than Qantas or Velocity, but the payoff can be significant.
What's the best program for Business Class travel from Australia? Velocity Points used for Singapore Airlines Business Class redemptions offer outstanding value with zero surcharges. The Qantas Oneworld Classic Flight Reward at 280,000 points is excellent for multi-stop itineraries. KrisFlyer used for SQ or ANA is equally strong. All three have Business Class sweet spots — the right one depends on which airlines you want to fly.
Stop Guessing. Start Comparing.
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Information in this article is accurate as of May 2026. Program details, points transfer ratios, earn rates, award pricing and partner arrangements are subject to change. Always verify current terms directly with the relevant program before booking.
