Turkish Airlines Miles&Smiles is a powerful frequent flyer programme that offers excellent value, especially for long-haul flights and Star Alliance partner redemptions. While the booking process is straightforward, understanding how the programme works can help you save miles and avoid common mistakes.
This guide walks you through the process in a clear and beginner-friendly way.
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If you don’t already have a Turkish Airlines Miles&Smiles account, sign up for free on the Turkish Airlines website.
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Go to the official Turkish Airlines website.
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Log in to your Miles&Smiles account using your email and password.
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Choose how you want to book your reward flight:
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For Turkish Airlines flights: Under Flight ticket, select “Award ticket – Buy a ticket with Miles”.
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For partner airlines (Star Alliance): Click your name (top right) → Miles Transactions → Star Alliance award ticket → Book now.
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Enter your flight details, including departure city, destination, travel dates, and number of passengers.
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Click “Search flights” to see available award flights.
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At the top of the results page, select your preferred travel class (Economy, Business, or First Class).
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Click on any available flight to view the full flight details, including stopovers and total miles required.
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Choose an “Award ticket” flight and click “Select this flight” to continue.
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If you don’t see a suitable flight, adjust your search details or select one of the alternate dates shown to check availability on other days.
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Review your selected flight details carefully, then click “Continue”.
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Complete your booking by entering:
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Passenger information
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Payment details (for taxes and fees)
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Any optional extras
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Once payment is confirmed, your award flight is successfully booked.
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Note: You can use Miles&Smiles miles to book flights for yourself or anyone else.
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Award bookings for Turkish Airlines flights can be made online, but some partner airline bookings may require calling Turkish Airlines customer service if no online availability appears.
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Award flights usually open around 355 days in advance, so booking early gives you the best chance to secure seats.
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If you see award availability through another loyalty program but not on Turkish Airlines, it’s worth contacting customer service — availability can sometimes be delayed or temporarily restricted online.
💡 Good to Know: Turkish Airlines Miles&Smiles Booking Tips
You can use your Turkish Airlines Miles&Smiles miles to book flights for yourself or for others — there’s no restriction on who you can book for, as long as award seats are available.
Most reward flights on Turkish Airlines can be booked directly online through their website. Flights with Star Alliance partner airlines (such as Lufthansa, Singapore Airlines, United Airlines, ANA, and Thai Airways) may also be available online, though some bookings might require calling Turkish Airlines customer service.
Miles&Smiles award bookings usually open up to 355 days in advance, so booking early gives you the best chance to secure premium cabin seats, especially for long-haul flights to Europe, North America, or Asia.
If you see award seat availability on a partner airline’s website but not on Miles&Smiles, don’t worry — sometimes availability takes a little while to sync. Contacting Turkish Airlines customer service can often reveal additional options.
✨ Pro Tips: Get More Value from Your Miles&Smiles Miles
✈️ Best value: Business Class redemptions on Turkish Airlines long-haul flights
📅 Book early to secure premium seats
💰 Watch surcharges — some long-haul flights include extra fees
🌍 Use one-way award bookings to create flexible itineraries with Star Alliance partners
🌏 Make Your Miles&Smiles Miles Work Harder
With smart planning, flexible travel dates, and careful use of Star Alliance partners, Turkish Airlines Miles&Smiles miles can unlock excellent value — from short-haul regional trips to luxurious long-haul journeys. Book early, stay flexible, and enjoy maximising the value of your Miles&Smiles rewards.
